Refund Policy
Last updated: September 22, 2026
BookLaunchWizard sells recurring monthly subscriptions, included monthly AI credits, optional one-time credit refills, and eligible digital output purchases. Annual plans are no longer sold; if you are already on one, it continues on its original terms and this policy still applies to it. This policy should be read with the Terms of Service.
Subscriptions and cancellation
Starter, Creator, and Pro are recurring subscriptions. You can cancel through Billing to stop future renewal; access continues according to the paid period shown by Stripe.
Refund requests
Digital subscriptions, AI credits, generation services, and downloaded digital products are generally non-refundable once charged, credited, used, or delivered, subject to applicable law. Submit a support request about duplicate or erroneous billing and we will review the account record.
Used credits
Included monthly credits reset each allowance period and do not roll over. Purchased credit refills remain separate, but are generally non-refundable once credited or used because the service or stored value has been delivered.
Failed AI actions
If an AI action fails, credits should not be deducted. If you believe credits were deducted incorrectly, contact support and we will review the transaction.
Exports and downloads
Once a generated or exported digital file has been successfully delivered, refunds may be limited unless there was a technical issue caused by BookLaunchWizard.
How to request help
Open Help & Support and submit a request with the purchase date and a short explanation. Check My Support Requests in your BookLaunchWizard account for updates.
Questions about this page? Reach us at support@booklaunchwizard.com.
BookLaunchWizard (booklaunchwizard.com). This page explains how the service works today and is provided for general information, not legal advice.